Privacy Policy

Privacy Policy
The following general conditions of sale govern all transactions carried out in the stellarptv.com web catalog.

All orders placed on this website imply the unconditional and irrevocable acceptance by the customer of these conditions.

Article 1: Subject
This Agreement is a distance contract aimed at determining the rights and obligations of the parties in connection with the sale of IPTV products on the Internet through our store.

Article 2 – Price
The prices of our products are indicated including all taxes (VAT and other taxes in force on the day of the order), unless otherwise stated.

www.stellarptv.com reserves the right to change its prices at any time, but the product will be invoiced based on the price in force at the time the order is confirmed and subject to availability.

Article 3 – Orders
You can order:

Specify the methods chosen, for example:

• On the Internet: www.stellarptv.com
• Via WhatsApp from Monday to Sunday around the clock.

Article 4 – Confirmation of your order
Any order appearing on the website www.stellarptv.com implies the acceptance of these General Terms and Conditions. Each order confirmation implies your full acceptance of these General Conditions of Sale, without exception or reservation.

All data provided and recorded confirmation are considered proof of the transaction.

You declare that you have full knowledge of this.

A summary of your order information and these Terms and Conditions will be sent to you upon request in PDF format via email address.

Article 5 – Payment
To pay for your order, select one of the payment methods offered by www.stellarptv.com on the payment page.

In this case, the transaction will be transferred to debit your account immediately with the shipping confirmation.

Your secure payments are made via Paypal, credit card or bank transfer.

The consumer guarantees Stellar IPTV that during the validation of the order form he has the necessary authorizations to use the payment method he has chosen.

When paying by credit card, the provisions on fraudulent use of means of payment apply, provided for in the agreements concluded between the consumer and the issuer of the card between www.stellarptv.com and his bank.

Confirmation of your order obliges you to pay the stated price.

Article 6 – Availability
Our products are offered as long as they are visible on the website www.stellarptv.com and within the limits of available stocks.

In the event of unavailability of the product after your order, we will inform you by email. Your order will be automatically canceled and no bank charge will be made.

Article 7 – Delivery
The products will be delivered to the email address or telephone number (Whatsapp) specified during the ordering process within the time specified on the order confirmation page.

In the event of a delivery delay, you will receive an email to inform you of any impact on the delivery time quoted to you.

Article 8 – Guarantee
All our products benefit from the legal guarantee of conformity and the guarantee against hidden defects. In the event of non-conformity of a product sold, it may be refunded.

All complaints, refund requests must be made by email: within 48 hours of delivery.

Article 9 – Archiving of evidence
Stellar IPTV archives orders and invoices on a reliable and durable medium that represents a faithful copy in accordance with the Civil Code.

Article 10 – Force Majeure
www.stellarptv.com is only required to fulfill its obligations unless an event of force majeure prevents this.