Refund Policy

Refund Policy
At stellarptv.com, we strive to ensure your satisfaction with our services. Our Refund Policy outlines the terms and conditions for requesting a refund.

Refund Duration
We offer a 20-day refund policy, giving you a generous timeframe within which you can request a refund for your purchase.

Eligibility for Refund
For our 1-month subscription, you are eligible for a refund within 10 days of the initial purchase. For all other subscription durations (3, 6, 12 months), you may request a refund within 20 days of the purchase date.

Refund Request Process
To initiate a refund, kindly follow these steps:

– Contact us via email at contact@stellarptv.com and provide your order details.
– Explain the reason for your refund request.

Refund Processing
Upon receipt of your refund request, we will process it with dedication and care. Please exercise patience during this process, as it involves the following stages:

– Transaction Processing: The initial processing of your refund takes approximately 2-3 business days.
– Credit Reflection: After the transaction is processed, it may take 3-5 business days for the refund to reflect in your bank account or on your credit card.

Notification of Refund Status
We will keep you informed of the progress of your refund via email, providing updates on the status of your request and when the refund is completed.

Refund Cancellation
You reserve the right to cancel your refund request at any stage of the processing. If you wish to cancel, please notify us immediately.

Contact Information
If you have any queries or concerns regarding our Refund Policy, feel free to contact us at contact@stellarptv.com. We are here to assist you and ensure a smooth and satisfactory experience with stellarptv.com.

We appreciate your understanding and cooperation regarding our refund policy.